Privacy Policy

This policy explains what personal information Sweet Desire collects and how we use it.

What we collect

• Your name, mobile number, email address and delivery address when you place an order.
• The items you order, your order notes and your payment status.
• Messages you send us on WhatsApp, phone or Instagram.
• Basic technical logs, such as your IP address and browser type, which keep the website secure.

We do not collect or store your card, UPI or net banking details. You enter these directly with our payment partner.

How we use it

We use your information to prepare and deliver orders, take payment, contact you about your order, handle refunds and support, and meet our legal and accounting duties. We do not sell your personal information.

Who we share it with

• Cashfree Payments, to process online payments.
• Courier and delivery partners, to deliver your order.
• WhatsApp, when you choose to message us there.
• Hosting and technology providers who run this website, and government authorities when the law requires it.

Cookies and browser storage

We keep your cart in your own browser so it stays there between visits. We do not use advertising cookies. Our fonts are loaded from Google, which may receive your IP address.

How long we keep it

We keep order records for as long as needed to serve you and to meet tax and legal requirements.

Your choices

You can ask us to access, correct or delete your personal information, subject to records we must keep by law. Contact us using the details below.

Contact

• Business: Sweet Desire
• Phone and WhatsApp: +91 70134 90325

Last updated: 2 November 2026